Shipping policy

At FallowGleam, we are committed to delivering your orders of Tops, Skirts, and Shorts with efficiency and care. Please review our logistics policy below for detailed information on shipping procedures, timelines, and costs.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This service is available for all products in our store, including Tops, Skirts, and Shorts. Orders are processed and dispatched from our fulfillment center within 1-2 business days after payment confirmation.

Shipping Costs

Standard Shipping is a flat-rate service. Shipping fees are calculated based on the total weight and destination of your order. There are no free shipping promotions or waivers available. The exact shipping cost will be displayed at checkout before you complete your purchase.

Delivery Timeframes

Estimated delivery times vary by location. For domestic orders, please allow 5-10 business days after dispatch. International orders may take 10-20 business days, depending on customs clearance and local postal services. Please note that these are estimates and not guaranteed delivery dates.

Order Tracking

Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor your package’s progress via the carrier’s website. For any tracking-related inquiries, please contact us at [email protected].

Shipping Restrictions

We currently ship to most countries and regions. However, some remote areas may experience longer delivery times or additional surcharges. If your address falls into a restricted zone, we will notify you via email and provide alternative options. We are unable to ship to P.O. boxes or military APO/FPO addresses.

Lost or Damaged Packages

FallowGleam takes great care in packaging your items to prevent damage during transit. If your package arrives damaged or is lost in transit, please contact our support team within 7 days of the expected delivery date at [email protected]. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund.

Returns and Exchanges

For information on returning or exchanging items, please refer to our Returns Policy. Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.

If you have any further questions about our shipping process, feel free to reach out to us at [email protected]. We are here to help.