Faq

Frequently Asked Questions

Orders & Payment

How can I place an order?

Simply browse our collection of Tops, Skirts, and Shorts, select your desired items and sizes, then proceed to checkout. You will be guided through the payment process.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are processed securely.

Can I modify or cancel my order after placing it?

Orders are processed quickly to ensure fast delivery. If you need to make changes, please email us at [email protected] as soon as possible. We will do our best to accommodate your request, but cannot guarantee modifications once the order is in fulfillment.

Shipping & Delivery

What are your shipping options and costs?

We offer standard and express shipping. Shipping costs are calculated at checkout based on your location and the weight of your items. Free standard shipping is available on orders over $75.

How long does delivery take?

Standard shipping typically takes 5-10 business days, while express shipping takes 2-4 business days. Delivery times may vary depending on your location and customs processing.

Do you ship internationally?

Yes, we ship to most countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. To initiate a return, please email [email protected] with your order number and reason for return.

How do I exchange an item?

For exchanges, please return the original item and place a new order for the desired size or color. This ensures the fastest processing. Contact our support team at [email protected] for assistance.

When will I receive my refund?

Refunds are processed within 5-7 business days after we receive and inspect your return. The refund will be issued to your original payment method.

Product & Sizing

How do I find the right size?

We provide a detailed size guide on each product page. For best results, measure yourself and compare with our size chart. If you need further assistance, email us at [email protected].

Are your products true to size?

Our Tops, Skirts, and Shorts are designed to fit standard sizing. However, fit may vary by style. We recommend checking the product description and customer reviews for specific fit notes.

How should I care for my items?

Care instructions are included on each product's label. Generally, we recommend washing in cold water and hanging to dry to maintain the quality of your garments.

Contact Us

If you have any other questions, please email us at [email protected]. We aim to respond within 24 hours on business days.